Unrecognizable Charges

See the Apple Support article(s) below.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.      

How long refunds from the App Store or other Apple services take.   

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   

iTunes Support – world wide 

Apple Support schedule phone call       

If necessary, try Twitter

https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

See: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support