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Jones3036 Author

Level 1

4 points

Apple Watch

Anyone aware of any issues with the screen not responding and staying black? Appears as if it’s off, won’t light up on touching the screen or pressing either button. Usually comes back on if I take the watch off, but sometimes it can take minutes before it realises it’s still on.?

Had the problem since day one

Apple Watch Series 5, watchOS 6

Posted on Jul 12, 2020 1:43 PM

Top-ranking reply

Dah•veed

Level 9

65,401 points

Posted on Jul 12, 2020 2:23 PM

Try a hard reset. If the issue returns, consult Apple for warranty service regarding the watch.

World-wide Apple Support -

https://support.apple.com/en-us/HT204169

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ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

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Apple Watch

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