Reinstall Mac OS to prepare for trade in
I erased my hard drive to trade-in my MacBook air, and now I cannot reinstall mac os. After it gets to about 1 second remaining on the install, it fails. It's a 2017 model.
Mac Pro
User profile for user:
chris_g1
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Community Specialist
Hello kirstie114,
Thanks for reaching out on the Apple Support Communities. From your message we can see that you're not able to install the macOS on your MacBook Air.
You'll want to follow the steps in this article, selecting one of the ways to startup from macOS Recovery: How to reinstall macOS from macOS Recovery.
At the end of the article you'll find additional ways you can install macOS. This article will also provide information on the ways you can reinstall the macOS: Reinstall macOS.
If you're receiving an error message when it fails, be sure to message back with that error message.
All the best.