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User profile for user: desireem21
desireem21 Author
User level: Level 1
4 points

Appstore

Why does my iphone appstore say your account has been disabled in the Appstore and iTunes?

iPhone XR, iOS 13

Posted on Jul 8, 2020 1:29 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,752 points

Posted on Jul 8, 2020 1:53 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,752 points

Jul 8, 2020 1:53 AM in response to desireem21

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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