I cannot hear callers on my apple watch
I am able to answer calls from my watch, however I cannot hear the caller. They can hear me fine. Please help!
Apple Watch
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User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Pamela381,
We understand you don't have any sound on calls when you answer them on your Apple Watch. We know how important it is to have good audio quality on calls, and we'd like to help you get this resolved.
First try restarting both your Apple Watch and your iPhone. Restarting is a simple step that can solve a lot of different issues. After that, make sure both devices are running the latest software versions.
If you have any Bluetooth devices connected, unpair them and then try making a call from your watch. To unpair Bluetooth devices, go to Settings > Bluetooth on your Apple Watch, tap on the "i" next to your accessory, and then tap Forget Device.
Respond back if the issue persists. Also, let us know answers to the following questions:
- Does this happen with every call or only some of them?
- Do you have any issues with sound on calls when you answer them on your iPhone?
- Do you have sound on your Apple Watch when using other apps?
Thanks for using Apple Support Communities.
Take care.