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"your account has been disabled in the app store and itunes"

How do I enable my account if I've received the above message? I have reset my password and followed the apple support steps, but I am still receiving the same message when I try to make purchases. Does anyone have other options? Apple support is currently unavailable.


Thanks in advance.

iPod, iOS 9

Posted on Jun 27, 2020 4:49 PM

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Question marked as Top-ranking reply

Posted on Jun 27, 2020 7:12 PM

Try iTunes Support.


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



5 replies

"your account has been disabled in the app store and itunes"

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