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Updating apps

I’m trying to update some of my apps so I can complete school work, however when ever I try to update them it asks me to enter my Apple ID password which I do and it says to try again, I have tried and tried and even changed my password and nothing works. I think it’s because my iPad is still linked to my father Apple ID but I no longer know the information for that Apple ID and have no way of getting that information. Can anyone help?

iPad Air 2, iPadOS 13

Posted on Jun 22, 2020 4:09 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2020 4:15 AM

See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 22, 2020 4:15 AM in response to Grace13d4

See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

Updating apps

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