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Madi881 Author

Level 1

4 points

Reboot

My IPhone 11 Pro Max has bee stuck on the black screen with the apple logo for at least 30 mins now. I’ve tried pressing down the volume buttons with the power button and nothing is working. What should I do?

iPhone 11 Pro Max

Posted on Jun 19, 2020 9:07 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jun 19, 2020 9:15 AM

Retry, following the correct gestures listed here:--> Force restart iPhone – Apple Support

and keep in mind that after tapping on the volume buttons, you need to press and hold the side button until you see the apple logo (it might take 20-45 seconds).

Regards

Giulio

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Reboot

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