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What if you brought a phone and the previous owner doesn’t respond to help with the activation lock

I brought a iPhone x off of ebay and the person who sold the phone to me doesn’t know the iCloud information that was on the phone first and isn’t answering my messages is there a way to remove it or is the phone not usable

iPhone X

Posted on Jun 13, 2020 3:24 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2020 3:27 PM

It's not. The activation lock is an anti-theft measure.


Ask eBay for a refund.


(181485)

2 replies

What if you brought a phone and the previous owner doesn’t respond to help with the activation lock

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