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My iPhone does not pop up on iTunes can it be because it is disabled ?

My iPhone was disabled telling me to connect to iTunes but when I plug up my phone it does not pop up , can it be because its disabled ?

iPhone XS Max, iOS 13

Posted on Jun 11, 2020 2:00 PM

Reply
2 replies

Jun 11, 2020 2:04 PM in response to JanetV96

Your Apple ID account is what is disabled. See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

My iPhone does not pop up on iTunes can it be because it is disabled ?

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