You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my softwhere update stuck on Estimating time remaining?

Why my phone softwhere update stuck on estimating time remaining?

iPhone 6, iOS 12

Posted on Jun 3, 2020 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2020 8:21 AM

Because it’s still estimating the time remaining to download the update. The time it takes is dependent on your Internet connection speed. If you want to see if it’s working to got Settings/General/iPhone Storage and find the update download. Write down it’s size. Then wait 10 minutes and do it again. If the size hasn’t changed perhaps it is stuck; delete the download and start over at Settings/General/Software Update. Also note the following:


Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


1 reply
Question marked as Top-ranking reply

Jun 3, 2020 8:21 AM in response to awais180

Because it’s still estimating the time remaining to download the update. The time it takes is dependent on your Internet connection speed. If you want to see if it’s working to got Settings/General/iPhone Storage and find the update download. Write down it’s size. Then wait 10 minutes and do it again. If the size hasn’t changed perhaps it is stuck; delete the download and start over at Settings/General/Software Update. Also note the following:


Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Why my softwhere update stuck on Estimating time remaining?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.