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I can’t deregister an old number and don’t have the sim or phone. How do I replace it with my new number? I’ve tried all sorts from the help pages.

I can’t deregister an old number and don’t have the sim or phone. How do I replace it with my new number? I’ve tried all sorts from the help pages.

iPhone XS, iOS 13

Posted on Jun 2, 2020 12:25 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 1:12 PM

Where are you trying to deregister the number? You may need to change the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime.


Apple ID - Manage       

2 replies

I can’t deregister an old number and don’t have the sim or phone. How do I replace it with my new number? I’ve tried all sorts from the help pages.

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