Can't "Trust this computer" with new iPhone 11

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Can't "Trust this computer" with new iPhone 11

When I connect my new iPhone 11 to my Mac, the phone asks me to "Trust this computer" and then the next step is to enter the passcode as displayed on the Mac.

I can't get the passcode to display on the Mac.

I've made sure Xcode is up to date, and have the latest Mac OS. I've restarted the computer and phone several times. Itunes is not installed and seems to be no longer available via the App Store. That said, the passcode prompter works just find when I log into my iOS developer account.

Any ideas on how I can fix this?

Mac mini 2018 or later

Posted on May 31, 2020 7:14 PM

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Answer 1

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MrHoffman

Community+ 2024

Level 10

126,301 points

May 31, 2020 7:35 PM in response to le-roy225

The passcode you need to enter here is the passcode for the iPhone itself; the passcode used to unlock the iPhone.

If your Mac is running Catalina, the functions have been moved to some other apps, and out of Finder. To see your version of macOS, use 🍎 > About this Mac... Catalina is 10.15. Here is What happened to iTunes? - Apple Support on Catalina.

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Answer 2

le-roy225 Author

Level 1

8 points

May 31, 2020 8:35 PM in response to MrHoffman

Thanks! I've gotten so used to Face ID that the passcode is becoming confusing ;-)

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Answer 3

May 31, 2020 9:35 PM in response to MrHoffman

MrHoffman wrote:

and out of Finder.

Correction: ...and out of iTunes.

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Can't "Trust this computer" with new iPhone 11

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