You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: grm98w45
grm98w45 Author
User level: Level 1
9 points

iphone back up

My Iphone will not back up and it wont download my photos onto my computer.


iPhone XS, iOS 13

Posted on May 31, 2020 5:45 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
211,034 points

Posted on May 31, 2020 6:06 PM

Are you backing up to your computer or to iCloud? What kind of computer?


Here are two Apple support article links that may help:


How to back up your iPhone, iPad, and iPod touch - Apple Support


Keep your photos safely stored and up to date on all of your devices - Apple Support


After you have tried these if you have a problem please describe the step where the problem occurred, and any error messages displayed.



View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
211,034 points

May 31, 2020 6:06 PM in response to grm98w45

Are you backing up to your computer or to iCloud? What kind of computer?


Here are two Apple support article links that may help:


How to back up your iPhone, iPad, and iPod touch - Apple Support


Keep your photos safely stored and up to date on all of your devices - Apple Support


After you have tried these if you have a problem please describe the step where the problem occurred, and any error messages displayed.



Reply

iphone back up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up