You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 7 won't turn back on

I realized my phone was not connected to wifi and one of my apps was shutting done every time I opened it, so I turned my phone off. But when I tried to turn it back on it is stuck on the black screen with the white apple.

iPhone 7, iOS 13

Posted on May 28, 2020 7:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2020 7:07 AM

Hi,

Did u tried a force restart? if not, then try a force restart your phone by pressing & holding the volume button and sleep/wake button simultaneously until apple logo appears in the screen. This may help.

1 reply

my iphone 7 won't turn back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.