You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I only get the option to add a email, why is this?

I want to change it to a phone number to get messages on my iPad and iPhone

iPad, iPadOS 13

Posted on May 27, 2020 11:31 PM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2020 2:23 AM

If you are struggling with the native Messages App (?) and cannot send SMS/MMS (Text) messages to cellular phone numbers, this is because SMS/MMS are a Cellular Carrier feature. Your iPad is not an iPhone - and lacks the native ability to send or receive SMS/MMS.


If you have an iPhone that is logged-in to iCloud with the same AppleID, you can use Apple’s Continuity features to access and forward SMS/MMS messages via the iPhone.


More details about setup of Continuity and Text Messaging here:

https://support.apple.com/en-gb/HT204681

https://support.apple.com/en-us/HT208386


I hope this clarification is helpful to you - and, if you have an iPhone, resolves the problem.

1 reply
Question marked as Top-ranking reply

May 28, 2020 2:23 AM in response to TallTiger8486

If you are struggling with the native Messages App (?) and cannot send SMS/MMS (Text) messages to cellular phone numbers, this is because SMS/MMS are a Cellular Carrier feature. Your iPad is not an iPhone - and lacks the native ability to send or receive SMS/MMS.


If you have an iPhone that is logged-in to iCloud with the same AppleID, you can use Apple’s Continuity features to access and forward SMS/MMS messages via the iPhone.


More details about setup of Continuity and Text Messaging here:

https://support.apple.com/en-gb/HT204681

https://support.apple.com/en-us/HT208386


I hope this clarification is helpful to you - and, if you have an iPhone, resolves the problem.

I only get the option to add a email, why is this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.