You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone X is stuck on black screen with apple logo

Iphone X max is stuck on black screen with the apple logo


iPhone 11 Pro Max, iOS 13

Posted on May 26, 2020 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 9:06 AM

Try these steps: If your iPhone, iPad or iPod touch won't turn on or is frozen


If the steps don't help, contact Apple Support:


Apple Support - phone or chat


Apple Support - Twitter

2 replies

iPhone X is stuck on black screen with apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.