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Why did y’all take money out of my account of 23.44 when the purchase was 3.99 and I just put money on iTunes 😡

iPhone 7, 13

Posted on May 25, 2020 08:40 PM

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Question marked as Top-ranking reply

Posted on May 25, 2020 09:42 PM

Hi,

Apple usually tries to group up multiple purchases within a certain timeframe. For example, if you had an Apple TV+ renewal, iTunes purchase, and in-app purchase within the same few days, they may wait and charge them all at once. To see your purchases grouped by transaction or request a refund, visit https://reportaproblem.apple.com.


Hope this helps!

1 reply
Question marked as Top-ranking reply

May 25, 2020 09:42 PM in response to Edward_gordon1968

Hi,

Apple usually tries to group up multiple purchases within a certain timeframe. For example, if you had an Apple TV+ renewal, iTunes purchase, and in-app purchase within the same few days, they may wait and charge them all at once. To see your purchases grouped by transaction or request a refund, visit https://reportaproblem.apple.com.


Hope this helps!

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