You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I cannot download iTunes anymore to my PC since Apple does not support it. I cannot find my backup and I have no idea where my earlier backup is nor how to backup my iPhone to my new computer? I cannot find a way to back up in icloud either. It just lets me backup pictures etc. but not the iPhone itself. Or am I missing something?
Windows, Windows 10
Hello Nora13,
Welcome to Apple Support Communities. It sounds like you're having trouble backing up your iPhone. I'd be happy to share information that may help.
First, you can use the steps here to download iTunes on your Windows PC: Download the latest version for Windows.
If you have an iTunes backup on an old computer, you can use the steps here to locate it: Locate backups of your iPhone, iPad, and iPod touch.
You can find information in this article about how to back up to both iTunes and iCloud: How to back up your iPhone, iPad, and iPod touch.
If you're having trouble with an iCloud backup, these details may help: If you can't back up to iCloud or restore from iCloud backup failed.
Take care.
Hello Nora13,
Welcome to Apple Support Communities. It sounds like you're having trouble backing up your iPhone. I'd be happy to share information that may help.
First, you can use the steps here to download iTunes on your Windows PC: Download the latest version for Windows.
If you have an iTunes backup on an old computer, you can use the steps here to locate it: Locate backups of your iPhone, iPad, and iPod touch.
You can find information in this article about how to back up to both iTunes and iCloud: How to back up your iPhone, iPad, and iPod touch.
If you're having trouble with an iCloud backup, these details may help: If you can't back up to iCloud or restore from iCloud backup failed.
Take care.
Thank you Sara,
All worked well, except one thing, of course, my computer's hard disc was totally ruined so I could not back up earlier backups. I finally succeeded to upload iTunes and now all is well again. I appreciate your help.
Nora
How do I back my iPhone on a new computer?
