You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have tried to connect a replacement AirPod but the sound still plays through the old one

I have recently replaced my left AirPod and I have followed Apple's instructions for connecting the new one, but they aren't connecting to my phone and the sound is still playing through the old airpod

Posted on May 18, 2020 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2020 1:36 PM

Hello,

Start here:

Set up your replacement AirPods or charging case

If no help, try a full reset:

Reset your AirPods

Good luck.

1 reply

I have tried to connect a replacement AirPod but the sound still plays through the old one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.