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Level 1

4 points

Reset passcode

I need to reset passcode on iPad but it keeps saying it’s wrong passcode. I am able to log in using face recognition only

Posted on May 11, 2020 11:35 AM

Top-ranking reply

Level 8

39,487 points

Posted on May 11, 2020 11:39 AM

If you forgot your pass code, you will need to erase your device.

So in your case I would start by making sure you have a backup of the iPad.

Follow the steps in this article:

If you have a backup you can restore it from that

Hope this helps!

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