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ipad mini 4 automatically shut down (full battery)

Hi,


My ipad mini4 is updated to the newest version. Recently, it often shuts off automatically even when the battery is full. Then when I try to turn it on for the first time, it shows that it needs to be recharged. However, when i again try to turn it on, it will turn on and the battery will drop a few. Sometimes, I can again use it normally. But sometimes it shuts off again. So I have to repeat this process several times until I can use it normally.


What's the problem? Battery? Or system?

Posted on May 10, 2020 12:25 PM

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Question marked as Top-ranking reply

Posted on May 10, 2020 12:35 PM

It could be the battery. Contact Apple Support and they can run a remote diagnostic on the battery.

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ipad mini 4 automatically shut down (full battery)

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