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Fingerprint touch ID

Setting up new iPhone 7 for my child. When I got back to settings there is no drop down for “Touch ID & Passcode.” So I cannot add another finger print. Ideas? I’ve tried hard reset.

iPhone 7

Posted on May 9, 2020 9:07 AM

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Question marked as Top-ranking reply

Posted on May 9, 2020 9:17 AM

Screen Time restriction is active on your iPhone.

Open Settings ➔ Screen Time ➔ Content & Privacy Restrictions ➔ Passcode Changes - Set this to ALLOW.


Axel F.

1 reply

Fingerprint touch ID

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