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Hello, I was given an iphone 11 bought, however, from an electronics store and with the year of apple warranty, my question is: I can return it to an apple store to receive another one of different color or you can not return it since not was not purchased at an apple store? Thank you.
[Re-Titled by Moderator]
The warranty doesn't enter into it. The "color" is not defective.
If you buy something directly from Apple, you have 14 days to return it for a refund.
Since it was purchased from another retailer, it is subject to that retailer's return policy.
The warranty doesn't enter into it. The "color" is not defective.
If you buy something directly from Apple, you have 14 days to return it for a refund.
Since it was purchased from another retailer, it is subject to that retailer's return policy.
but now that I have verified the guarantee from the official website and if there is any blocking, I can rest assured that it is not i can be sure it’s not a "fake" phone? I don’t know how to describe it.
or do you advise me to do further checks?
angelo0611 wrote:
now what exactly does this one-year limited warranty cover?
If it fails due to no fault of the user. It would be something like a failure in the electronics.
Apple may accept it for trade-in, but the trade-in value would be less than the price of a new one. Simply exchanging for color isn't something that Apple does for free.
No.
Okay, thanks, but can you tell me why? Isn’t it the same? Anyway I have the apple warranty.
No. I doubt you even have a warranty.
Apple will not accept your device for any trade in.
when I was told that it had not been purchased from apple, I first verified the warranty from official website and then even though even if the phone has some kind of lock checking the IMEI.
now what exactly does this one-year limited warranty cover?
Defects in manufacturing.
Not that you bought the wrong color.
You can't return that device to any Apple location.
I understand, but after these tests I can be sure that it is not a "fake" phone
Yep.
I'm done in this discussion.
Apple currently does not accept the 11 series for trade-in.
Can I return an iPhone 11 bought from an electronics store to an Apple store to receive another one of different color?
