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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Hi,
Good day!
Need Help for my iPad. I tried to perform software update and the software version now is 13.4.1 but still not showing although it was showing under Settings > General > iPad Storage. I have also tried to restore the iPad still won't work. I tried to change the Language and Region still the same and restarting it multiple times still won't work. Need help.
Thanks in advance.
iPad, iPadOS 13
If the iPad was purchased in one of the Middle-Eastern countries where FaceTime is prohibited, relocating the iPad to another region will not remove this limitation. The FaceTime restriction is linked to the region-specific model number of your iPad.
As such, no, FaceTime will not be available to your iPad.
If the iPad was purchased in one of the Middle-Eastern countries where FaceTime is prohibited, relocating the iPad to another region will not remove this limitation. The FaceTime restriction is linked to the region-specific model number of your iPad.
As such, no, FaceTime will not be available to your iPad.
That device was purchased in the Middle East and will not have FaceTime on it. It cannot be downloaded to either. Where are you located now? From this support document. Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support
FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.
Where you are currently located will make a difference.
This is a gift of my brother to my mom. I think it was bought at Saudi Arabia.
Software Version: 13.4.1
Model Name: iPad (5th Generation)
Model Number: MPG42AE/A
Any of those information helps? Please help. TIA.
I've already updated the IOS of the iPad and it's current software version is 13.4.1 but still the same. I've also tried to restore the iPad still same thing. I am currently located in the Philippines. Any other suggestions? Please help. TIA.
Where did you purchase this device? It is very possible this device is restricted for FaceTime. If you go to Settings>General>About>Model, please report what you see there.
You'd need to get a different iPad. The patch made to enable it in Saudi Arabia only applies while there.
(180796)
So it will not work? Thanks for all of the respond. take care.
Okay. Thanks a lot guys,
Facetime not showing on my iPad
