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security questions

I can't reset my all security questions, please help me?

Posted on Apr 28, 2020 11:44 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 12:00 AM

If you forgot the answers to your Apple ID security questions -

https://support.apple.com/en-us/HT201485


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

2 replies
Question marked as Top-ranking reply

Apr 29, 2020 12:00 AM in response to muzaffardjan

If you forgot the answers to your Apple ID security questions -

https://support.apple.com/en-us/HT201485


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

Apr 29, 2020 4:24 AM in response to muzaffardjan

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

  

Given that you can't answer your security question satisfactorily, see Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, given that you can't answer your security question satisfactorily, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

security questions

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