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koolkarl703 Author

Level 1

4 points

iPhone XS Max won't power off

Anyone have a black screen with the circle going around. I can't power down the phone or get it to restart. I don't even know what is wrong with the phone?

iPhone XS Max, iOS 13

Posted on Apr 28, 2020 7:24 PM

Top-ranking reply

ChrisJ4203

Level 10

230,618 points

Posted on Apr 28, 2020 7:32 PM

Use this to force restart the iPhone. That should correct the issue. Force restart iPhone - Apple Support

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iPhone XS Max won't power off

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