You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Activation lock.

Hello,

my iphone 8 plus is locked because Im not remmber the Apple ID and the password.

pleas help me to open my device.

[Edited by Moderator]

Posted on Apr 20, 2020 9:44 AM

Top-ranking reply

Level 10

732,419 points

Posted on Apr 20, 2020 10:47 AM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPhone’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

(180376)

View in context

Similar questions