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I can’t add my phone number to FaceTime and iMessage

I can’t add my phone number to face time and I massage how can I do that I only can do it with email




[Re-Titled by Moderator]

Posted on Apr 15, 2020 3:05 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 5:06 PM

Add or remove your phone number in Messages or FaceTime - Apple Support


Read the above then follow all the steps here...do not leave any steps out !


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
    • In FaceTime, choose FaceTime > Preferences, then click Sign Out.
  1. On your iPhone, iPad, and iPod:
    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
  1. On your iPhone:
    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
  1. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.


Before you do the above change your Apple ID password Change your Apple ID password - Apple Support Change it On the Web not on your phone and not on your Mac, then check Messages and if you still have the same issue do all the above steps.

1 reply
Question marked as Top-ranking reply

Apr 15, 2020 5:06 PM in response to MoAlbuali

Add or remove your phone number in Messages or FaceTime - Apple Support


Read the above then follow all the steps here...do not leave any steps out !


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
    • In FaceTime, choose FaceTime > Preferences, then click Sign Out.
  1. On your iPhone, iPad, and iPod:
    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
  1. On your iPhone:
    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
  1. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.


Before you do the above change your Apple ID password Change your Apple ID password - Apple Support Change it On the Web not on your phone and not on your Mac, then check Messages and if you still have the same issue do all the above steps.

I can’t add my phone number to FaceTime and iMessage

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