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FaceTime on MacAir 2015 -in need of guidance

Is there the mike and camera needed

and included on a MacBook Air 2015

(Mojave 10.14.6; FaceTime 5.0)?


Please, would you give instructions, or links to articles,

on using FaceTime app with a landline phone,

or without phone but only an email address?


Thank you for your time and consideration.

Posted on Apr 13, 2020 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2020 2:05 PM

Hi allan299,


Thanks for the additional clarification. To answer some of your questions:


  1. The person that you're calling needs to have an Apple device that supports FaceTime such as a Mac, iPhone, iPad, or iPod touch. If they also have a MacBook Air, yes, you can call each other using FaceTime with an Apple ID and not phone number.
  2. You do need to know the phone number or Apple ID (email address) that the person is using with FaceTime in order to call them.


The other person would see a notification with who is calling at the upper-right corner of the screen on a Mac like shown below. If the other person has added your name and Apple ID to their Contacts app, they'll see your name. Otherwise, your Apple ID will appear as a form of Caller ID:


Use FaceTime on your Mac - Apple Support


"Answer or decline a FaceTime call

When someone calls you with FaceTime, a notification appears in the upper-right corner of your screen. Click Accept or Decline, or use the Touch Bar to accept or decline.

"


If you call the person and they answer on their iPhone instead, here's what that would look like:


Make and receive FaceTime calls on iPhone - Apple Support


"Receive a FaceTime call

When a FaceTime call comes in, tap any of the following:

  • Accept: Take the call.
  • Decline: Decline the call.
  • Remind Me: Set a reminder to call back.
  • Message: Send a text message to the caller.

"


The process is similar to if you were just calling each other using the Phone app instead. If you know they only have access to a Mac and no other Apple devices, it might be a good idea to let them know you're calling them via FaceTime. That way they'll know to be near their Mac to accept the call. If they miss a FaceTime call from you, they will see a missed call notification in the FaceTime app. The other person can also call you back using the contact info in the missed call notification.


Hope that helps clear things up and let us know if you have additional questions.


Cheers!

10 replies
Question marked as Top-ranking reply

Apr 14, 2020 2:05 PM in response to allan299

Hi allan299,


Thanks for the additional clarification. To answer some of your questions:


  1. The person that you're calling needs to have an Apple device that supports FaceTime such as a Mac, iPhone, iPad, or iPod touch. If they also have a MacBook Air, yes, you can call each other using FaceTime with an Apple ID and not phone number.
  2. You do need to know the phone number or Apple ID (email address) that the person is using with FaceTime in order to call them.


The other person would see a notification with who is calling at the upper-right corner of the screen on a Mac like shown below. If the other person has added your name and Apple ID to their Contacts app, they'll see your name. Otherwise, your Apple ID will appear as a form of Caller ID:


Use FaceTime on your Mac - Apple Support


"Answer or decline a FaceTime call

When someone calls you with FaceTime, a notification appears in the upper-right corner of your screen. Click Accept or Decline, or use the Touch Bar to accept or decline.

"


If you call the person and they answer on their iPhone instead, here's what that would look like:


Make and receive FaceTime calls on iPhone - Apple Support


"Receive a FaceTime call

When a FaceTime call comes in, tap any of the following:

  • Accept: Take the call.
  • Decline: Decline the call.
  • Remind Me: Set a reminder to call back.
  • Message: Send a text message to the caller.

"


The process is similar to if you were just calling each other using the Phone app instead. If you know they only have access to a Mac and no other Apple devices, it might be a good idea to let them know you're calling them via FaceTime. That way they'll know to be near their Mac to accept the call. If they miss a FaceTime call from you, they will see a missed call notification in the FaceTime app. The other person can also call you back using the contact info in the missed call notification.


Hope that helps clear things up and let us know if you have additional questions.


Cheers!

Apr 14, 2020 8:33 AM in response to allan299

Hello allan299,


Thank you for using Apple Support Communities! I see that you have some questions about how to use FaceTime on your MacBook Air. I know how important it is that you're able to keep in touch with others, and I would be happy to help provide more information.


Your Mac does have a built-in 720p FaceTime HD camera, along with dual microphones. You would not need to connect an external camera or microphone to your Mac in order to use FaceTime. If you'd like to take a look at some of the other features and hardware included on your Mac, you can do so by visiting the Tech Specs page for your model of MacBook Air:


Identify your MacBook Air model - Apple Support


The FaceTime app cannot be used on a landline phone. The Mac does need to be connected to the internet and you'll need to have created an Apple ID with your email address following the steps below:


  1. How to connect to the Internet with your Mac - Apple Support
  2. Create an Apple ID on Mac - Apple Support


Once you've done that, here's some additional resources that will walk you through how to set up and use FaceTime:



Let us know if you have questions from here.


Cheers!

Apr 14, 2020 9:50 AM in response to allan299

Hi allan299,


FaceTime on your Mac doesn't require using a phone number. If your email address is being used as an Apple ID, follow Sign in to or out of FaceTime on Mac:


"Sign in to FaceTime

  1. In the FaceTime app  on your Mac, enter your Apple ID and password.
  2. Click Sign in. FaceTime is on automatically.
  3. If you forgot your Apple ID or password, or if you need to create an Apple ID, go to the Apple ID account website."


An Apple ID is typically an email address so where it says to enter your Apple ID and password, this is when you'd sign in with your email address and the password you created specifically for your Apple ID.


Take care.

Apr 14, 2020 7:29 PM in response to allan299

Hi allan299,


You can use FaceTime preferences in the FaceTime app to change options such as enabling the account to accept calls:


Change preferences in FaceTime on Mac - Apple Support


To configure how you receive notifications for FaceTime calls, this can be done under System Preferences > Notifications > FaceTime. Turn on "Allow Notifications from FaceTime" then further customize the notifications following the steps here:


Use notifications on your Mac - Apple Support


If you experience any issues making or receiving FaceTime calls on your Mac going forward, you can also contact Apple Support using the link below:


Get Support


Best regards.

Apr 14, 2020 11:48 AM in response to allan299

oooops - press post by mistake


to finish what i want to ask-


when using only and solely these MacAirs, either or both,

how to contact the other person to indicate you are 'calling'

  1. when they also do not have an iPhone, iPad, etc.: can one connect with the other with only a MacBook Air -that is the question
  2. if so, then does on put in the email address of those whom one is connecting with who also have only a MacBook Air
  3. how do they know that you are connecting when only email address is used: do they get a notification on their Mac automatically - or does this notification for Face Time require a permission in System Preferences?
  4. what do people who are receiving or sending a 'phone/email?' message requesting FaceTime with some else do it if they or the other person only has a MacBook Air to work with for the FaceTime connection: is it possible? Does the receiver of the request, who is with either a landline or iOS (iPhone; iPad..) device call ahead to inform the other (who has only a MacAir) that they want to connect with FaceTime.


I hope that makes what i'm actually trying to get at clearer; it helps me to see, to ask the question this way:


Can FaceTime app work if caller only has MacBookAir (2020) to work with and want to connect either of two others: one with iPhone and/or the other, who also with only has an Air(2015)?


Elder generation in our family only has a MacAir, with FaceTime (and a landline phone) but I'm asking -is that enough to connect with them using FaceTime? Is there a 'how to' or work-around the challenge of, apparently, needing an iOS device (phone; pad..) in order for FaceTime to be functional? Is it easiest and best if the initiator is contacting the elders using their iPhone: in that case how would they know the request is being made at the time -and- if that is doable, do they then just open FaceBook and find the caller waiting for them?


Sorry to ramble, for some reason it is hard to say. Thank you for your patience.

Apr 14, 2020 11:27 AM in response to Teddy_B

You say in your response ".....Face Book in on automatically"


at this point how does not 'call' the other person(s):


by putting their email address or their phone number?


Obviously I have not used Face Book yet. When I read

the Apple info on it in the links in this thread, it is all

about using iOS devices and phone numbers to connect.


Using only a MacBook Air 2015 & 2020 (Mojave 10.14.6 --

FaceTime version 5)

FaceTime on MacAir 2015 -in need of guidance

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