Difficulty resetting the password
Difficulty resetting the password
The website asks me for my mobile number, if I have lost my mobile number
But I have access to email and mobile
Please help me
iPhone 6, iOS 12
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See if you can get an email option.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
Or fill out and submit iTunes Store - Contact Us - Official Apple Support The form is for iTunes, but will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support.