You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jadecritt91 Author

Level 1

4 points

Activation lock

Hello I brought a phone and the previous owner can not remember iCloud password they have wrote down there details for the phone and the email that is connected to the iPhone

iPhone 5c

Posted on Apr 5, 2020 2:36 PM

Top-ranking reply

fyip

Level 6

18,378 points

Posted on Apr 5, 2020 2:49 PM

Turn off Activation Lock - Apple Support

Read the above and then ask the previous owner to help you, that is the only way !

View in context

Activation lock

Similar questions