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quest search

I have not installed any application called quest search and also it does not show in applications folder and safari extensions

but I get frequent alert on screen asking for permission to allow incoming connections to application quest search (Mac book pro 2017 Mac OS Mojave 10.14.6 safari 13.0.2) have no other browsers


how to remove this quest search

thanks

radhakrishna


MacBook Pro 15", macOS 10.14

Posted on Apr 4, 2020 9:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2020 1:56 AM

Go step by step and test.

   1. Remove unknown profiles if present.

      System Preferences > Profiles

      Open System Preferences,  select “General and click  the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

      Section: Remove a configuration profile from your Mac

      Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


   2. Check for adware


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.

       Additional steps  if necessary.

3. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


4. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 


5. Check proxies. SOCKS?

      System Preferences > Network > Advanced > Proxies

   Deselect   any  proxies if selected.   


6 Restart your Mac. Relaunch Safari holding the Shift key down. 



If this doesn’t help:

     Download EtreCheck: https://etrecheck.com/maspro ,run it and post the report here.

     Click  “Click to download” button,    

     Open Downloads folder, click on it to open, and then select ”Open”.

     “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

     Click “Share Report” button in the toolbar, select “Copy report” .

     Paste the report when you reply.

2 replies
Question marked as Top-ranking reply

Apr 5, 2020 1:56 AM in response to sinu

Go step by step and test.

   1. Remove unknown profiles if present.

      System Preferences > Profiles

      Open System Preferences,  select “General and click  the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

      Section: Remove a configuration profile from your Mac

      Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


   2. Check for adware


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.

       Additional steps  if necessary.

3. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


4. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 


5. Check proxies. SOCKS?

      System Preferences > Network > Advanced > Proxies

   Deselect   any  proxies if selected.   


6 Restart your Mac. Relaunch Safari holding the Shift key down. 



If this doesn’t help:

     Download EtreCheck: https://etrecheck.com/maspro ,run it and post the report here.

     Click  “Click to download” button,    

     Open Downloads folder, click on it to open, and then select ”Open”.

     “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

     Click “Share Report” button in the toolbar, select “Copy report” .

     Paste the report when you reply.

quest search

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