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Maryam_mb Author

Level 1

5 points

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I can’t get a refund from an app I purchased accidentally. I keep getting’We've determined that your purchase doesn't meet the conditions for a refund.’ Please help

iPhone 7, iOS 13

Posted on Apr 4, 2020 6:43 AM

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javaliga

Level 10

119,851 points

Posted on Apr 4, 2020 9:06 AM

I assume you tried this link:

Request a refund for apps or content that you bought from Apple - Apple Support

The next step would be to Contact Apple Support (see the bottom of the above link).

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