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I have a very old iPad that we tried to open. We could not remember the password and it finally locked us out. My granddaughter remembered the password but we do not know how to restart the iPad so we can enter it.
Good luck with this!
By the way, since you've said "we" and "us" in your original post, I suggest an Apple ID should be used by exactly one person in the future. Otherwise, confusion may often follow.
Thank you! My husband and I are going to work on this together tomorrow. I am sure this will help!
I have a very old iPad that we tried to open. We could not remember the password, and it finally locked us out. Our granddaughter told us the correct password. How can we get the iPad to open up and let us enter it?
