activation lock

My ipad3 owned it for 4 years and more, but it seemed 5 or 6 months ago that in a situation activation lock, and I tried a lot to enter my Apple ID and my password but can't open it , which I use the same apple ID and password in my iphone and mac

what can i do

Posted on Apr 3, 2020 08:51 AM

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LotusPilot

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Posted on Apr 3, 2020 09:10 AM

Here is Apple’s help document that describes the Activation Lock - and procedures to recover legitimate access:

https://support.apple.com/en-us/HT201365

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LotusPilot

Community+ 2025

Level 10

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Apr 3, 2020 09:10 AM in response to rasha161

Here is Apple’s help document that describes the Activation Lock - and procedures to recover legitimate access:

https://support.apple.com/en-us/HT201365

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activation lock

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