You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New e-mail address

Hi,

I have an i-cloud email address (plus a hotmail one) that I use for everything. But I would like to set up a separate email address for my self employed business. I would use this across my Mac book, I phone & iPod. How do I go about this please.

I thought I had just done it by following instructions on one of your previous posts, but I was able to send the e-mail ok but couldn't receive one? I think I have created an alias?

Sorry i'm not very tech minded as you can probably tell!!!

Thanks for your help


MacBook Pro 15", macOS 10.13

Posted on Apr 2, 2020 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 8:02 AM

Hi Claireabella362,


I'm happy to guide you trough this . It may take few steps to make sure you have your Apple ID / iCloud account created .


  • first let make sure that Apple ID/ iCloud created early are valid account. So we can isolated if alias is being created or new Apple ID account that was created.

go to https://appleid.apple.com > log in with new email address and password that you just created > under "Account " click edit at right hand side> REACHABLE AT > ** what email do you see? How many addresses are there ?


  • IF you see only one email which is your new iCloud email then go here > iCloud.com > log in with your email address and password > after login click on "mail" icon> try to compose mail and send them to general mail server like , gmail, yahoo, hotmail that you have .
  • If you have issue please do let me know . I will guide you through.


Good luck!

1 reply
Question marked as Top-ranking reply

Apr 2, 2020 8:02 AM in response to Claireabella362

Hi Claireabella362,


I'm happy to guide you trough this . It may take few steps to make sure you have your Apple ID / iCloud account created .


  • first let make sure that Apple ID/ iCloud created early are valid account. So we can isolated if alias is being created or new Apple ID account that was created.

go to https://appleid.apple.com > log in with new email address and password that you just created > under "Account " click edit at right hand side> REACHABLE AT > ** what email do you see? How many addresses are there ?


  • IF you see only one email which is your new iCloud email then go here > iCloud.com > log in with your email address and password > after login click on "mail" icon> try to compose mail and send them to general mail server like , gmail, yahoo, hotmail that you have .
  • If you have issue please do let me know . I will guide you through.


Good luck!

New e-mail address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.