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Camera Freeze on Imac

My iMac (Retina 5K, 27-inch, 2019, 3 GHz 6-Core Intel Core i5with 64Gig of memory) the camera freezes when using Go to Meeting or Zoom. I am running macOS 10.15.4 (19E266). I currently have to restart the app tofu it. I have seen others with this problem and some say it also causes a Kernel Panic.


Any suggestions


iMac Line (2012 and Later)

Posted on Apr 1, 2020 1:13 PM

Reply
1 reply

Apr 1, 2020 3:31 PM in response to rmccomas

May want to read this before using Zoom again!


https://www.mac4mac.co.uk/viewtopic.php?f=2&t=6972&sid=fe5184f8d97ebb069b6aa15674db183b


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Or use the paperclip at the bottom of a Reply to attach the full report here. :)


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

Camera Freeze on Imac

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