You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone won't turn on

My phone started x'ing me out of apps so I turned it off and when I turned it off it just kept showing the apple symbol. The apple sign will disappear after a few seconds and appear again. My phone will not turn back on and I've tried holding the buttons down.

iPhone XR, iOS 13

Posted on Mar 26, 2020 3:48 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2020 3:55 AM

There is more to it than just holding the buttons down. From the way that you described it, you might be doing it wrong. Take a look at this support article.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

3 replies

Phone won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.