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disabled iPad needing unlocked.

Okay so my brother was given an iPad from school to do homework from home during this shutdown, and him being a 7 year old made a super LONG and tedious password, and forgot it as well as disabling his device. and I've tried everything I've read as well as watched on youtube.

When I try to connect it to my Mac book air13 to connect to my iTunes and unlock it it tells me I need to use the passcode on the iPad to connect, and I've been going in circles. I'm really NOT trying to pay loads of money to get it unlocked, seeing as I been laid off due to this virus shut down so PLEASE someone help!!! 😂😭

Posted on Mar 24, 2020 3:46 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2020 3:56 PM

There is an article with step by step guide how to do it


Follow the steps in this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Hope this helps!


1 reply
Question marked as Top-ranking reply

Mar 24, 2020 3:56 PM in response to sdaufeldt99

There is an article with step by step guide how to do it


Follow the steps in this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Hope this helps!


disabled iPad needing unlocked.

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