You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID Black Bar. Fails to setup

My face id stopped working. I reset it and now it always fails to setup. Sometimes a black vertical strip appears over a portion of the screen while trying to set up. This happened once before and nothing i did would fix it. And i tried one day and it worked again for a while until now. I have the latest ios version on my Iphone 11 Pro. Nothing else has any issues. I suspect some sort of hardware failure.

iPhone 11 Pro, iOS 13

Posted on Mar 4, 2020 5:02 PM

Reply
1 reply

Face ID Black Bar. Fails to setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.