Rose2226 Author

Level 1

4 points

my apple music is not working

What can I do if my apple music says I have no subscription but I do. It's a family plan and none of us can play music.

iPhone XR, iOS 13

Posted on Feb 23, 2020 01:52 PM

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Top-ranking reply

Level 10

120,167 points

Posted on Feb 23, 2020 04:24 PM

Did you follow these steps (especially step 5 to set-up Family Sharing):

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

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1 reply

Top-ranking reply

Level 10

120,167 points

Feb 23, 2020 04:24 PM in response to Rose2226

Did you follow these steps (especially step 5 to set-up Family Sharing):

Get an Apple Music family subscription - Apple Support

Set up Family Sharing - Apple Support

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my apple music is not working

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