You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

K_De Author

Level 1

4 points

Disabled iPad

I have a family member's iPad that is disabled but it is not backed up to any computer. How do I open it back up?

Posted on Feb 17, 2020 4:17 PM

Top-ranking reply

medwds

Level 4

2,116 points

Posted on Feb 17, 2020 4:26 PM

You can connect it to any Mac, or to a Windows PC if you install iTunes, and erase it. For instructions, please see the Apple support article If you’ve forgotten the passcode for your iPhone, iPad or iPod touch, or your device is disabled. Note, however, that if the family member had Find My iPad enabled, it will be protected by Activation Lock and you'll need their Apple ID password before it can be used again.

Although it was not backed up to any computer, it might have been backed up to iCloud, in which case if you set it up with the same family member's Apple ID you'll have the option to recover their information.

View in context

Disabled iPad

Similar questions