Lost iPhone photos

i need help! I lost thousands of my iPhone photos and I’m unable to retrieve them using iCloud. I’m pretty sure there’s another way.

please help!! ☹️

Posted on Feb 9, 2020 7:23 AM

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Posted on Feb 9, 2020 9:24 AM

Then they were never in iCloud photos. Resetting an iPad will not delete anything from iCloud.


if you made iCloud backups you can still restore the backup. Backups are not the same as syncing. While both synced data and backups are both in iCloud they are unrelated.

6 replies

Feb 9, 2020 7:29 AM in response to SarahSh

Are you sure you didn’t do ANY of these ways of preserving photos?

  • iCloud photo sync (check by logging in to https://icloud.com from a computer and click on Photos)
  • iCloud backup
  • iTunes backup
  • Transfer your photos to your computer via USB cable
  • Enabled Apple Photo Stream
  • Sync to Google Photos
  • Sync to some other photo archiving service such as Shutterfly
  • Sync to Dropbox
  • Sync to box.com
  • back up to Livedrive
  • Backup to any other backup or archiving service


If the answer is no to all of the above your photos are gone forever.

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Lost iPhone photos

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