iPod 7th gen dropped black and white lines showed up

I have had my iPod (7th gen) for about 2-3 months and I dropped it, there started to be blue lines that slowly turned to darker grey and black lines while there is a small group of white lines by the side. No buttons are working and the screen is frozen it seems. I have tried to turn it off but it wont turn off, and when I plug it in nothing happens.

iPod, iOS 13

Posted on Feb 8, 2020 7:22 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 9, 2020 3:08 PM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod 7th gen dropped black and white lines showed up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.