User profile for user: brenden202
brenden202 Author
User level: Level 1
4 points

WiFi problem

My wifi is connected to my phone according to settings, but the WiFi symbol at the top right corner is not showing. Also when I make a phone call (not a FaceTime call) it will not let me use internet even if it says I’m connected to the WiFi in settings.

iPhone SE, 11

Posted on Feb 7, 2020 4:41 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,864 points

Posted on Feb 7, 2020 5:04 PM

Does this happen on all WiFi networks or just the one at your home or other location?

Two things to do for troubleshooting-

  1. Force ReStart your iPhone and here is how to do that-->>Force restart iPhone - Apple Support
  2. If you have access to your router then please reboot it. (Unplug and Plug it back in after a minute)

Hope this helps.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,864 points

Feb 7, 2020 5:04 PM in response to brenden202

Does this happen on all WiFi networks or just the one at your home or other location?

Two things to do for troubleshooting-

  1. Force ReStart your iPhone and here is how to do that-->>Force restart iPhone - Apple Support
  2. If you have access to your router then please reboot it. (Unplug and Plug it back in after a minute)

Hope this helps.


Axel F.

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