Apple TV Remote
My remote doesn’t work anymore , how can I get a new one?
Apple TV 4K, tvOS 13
Question marked as
Do check the battery charge. Charge your Siri Remote - Apple Support
Do check the pairing. If your Apple TV remote isn’t working - Apple Support
You can purchase a replacement remote from Apple. Siri Remote - Apple TV accessories - Apple Online Store
You can have your current remote checked and repaired (or replaced) by Apple, which might be half the cost of a new one if it is about the battery.