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User folder in "Deleted Users" is greyed out

There's a "Deleted Users" folder, and inside it is a greyed out folder. I've tried deleting it with Clean My Mac etc. and it fails. I've tried dragging it to the trash (using an admin account), but then it starts listing off files that it says are "needed by mac os". How do I delete this old user file?

MacBook Pro 16", macOS 10.15

Posted on Feb 1, 2020 7:27 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2020 7:30 PM

Sounds like you are trying to delete something that does not belong to you.


The System files are read only.


About the read-only system volume in macOS Catalina

https://support.apple.com/en-us/HT210650

6 replies

Feb 1, 2020 8:25 PM in response to raetvmedia

raetvmedia Said:

"User folder in "Deleted Users" is greyed out :[...] How do I delete this old user file?"

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Format and Install Anew:

You could always delete this file by Formatting the Hard Drive and then Installing the macOS Catalina anew. Then you would transfer it all over using Migration Assistant.


What to First Create:

A. Create: a USB bootable installer disk of Catalina

B. Create: a Time Machine Backup


Then Format the Drive and Install macOS Catalina Anew:

  1. Boot: into Recovery Mode (Hold Down: [Command+ R] upon boot)
  2. Use: Disk Utility (Last Item in List)
  3. Erase: (Format) your Disk (Choose APFS Format)
  4. Install: Via a USB Bootable i(installer of Catalina) (Created Using Step A. From Above)
  5. Restore: Items Using Migration Assistant (Created Using Step A. From Above)

User folder in "Deleted Users" is greyed out

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