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I don’t recognize a purchase.

Can I get my money back from a purchase of an app I don’t recognize?

Posted on Jan 30, 2020 4:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2020 6:22 AM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





2 replies
Question marked as Top-ranking reply

Jan 30, 2020 6:22 AM in response to Mickeysanchez

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide





I don’t recognize a purchase.

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