I'm transferring from an iPhone 6s to iPhone XR and I'm stuck at Software Update iOS13.3 on the new phone and it will not download and install. What do I do?

I'm stuck in the transfer from 6s to XR. At Software Update iOS 13.3 on the new phone. How do I make this happen?


iPhone XR

Posted on Jan 26, 2020 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2020 10:54 AM

If not already, try temporarily connecting your new iPhone to a Mac or PC, running iTunes (Finder w/macOS Catalina), and then, try upgrading again.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I'm transferring from an iPhone 6s to iPhone XR and I'm stuck at Software Update iOS13.3 on the new phone and it will not download and install. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.